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How to order



ELEVEN points to a successful and rapid realization of your order

You feel that it is complicated?
Love you with all the advice and help
Or ELEVEN points to your satisfaction

1. Customer demand and product selection

customer sends us their preliminary requirements
selects the desired product in the printed catalog, or "PRODUCT CATALOG"
graphic design, or idea that you describe in your own words, incl. color images
to illustrate the attached drawing, photography, etc. It shall inform the estimated amount required

2. Offer

ELEVEN will send you a quote

3. Order Confirmation

customer approves the quote and send us your order

4. Transmission of graphic materials

require graphics, logos and other materials in:
vector format (. cdr,. eps,. ai)
resolution images in minutes. 300 dpi (. Pdf,. Jpg,. Tif)
logos and pictures from the Internet usually do not have the required quality!
specification of colors - the colors in CMYK or PANTONE

5. Graphical

graphic design process according to customer requirements
customer can also handle graphic design itself directly into our editing templates
availability of cuts for download in PDF format at the link "DOWNLOAD"

6. Confirmation of graphic design

customer approves or modifies
changes of the proposal can be arranged by phone or mail, but must be confirmed in writing (by mail)

7. Material selection

for our products is a choice of several kinds MATERIAL
choice of material is necessary before the test imprint

8. Trial proof

Eleven test produces proof to the customer for final approval of graphics, materials and colors

9. Reconciliation proof test

customer approves or requests to modify the provided graphical proof
These final changes must be agreed in writing

10. Reconciliation of sizes

customer may request to be sent "SIZE SET" product ordering
we avoid testing the additional irregularities in the specification of the size ordered and delivered products

11. Production and delivery

delivery period begins to run when unqualified approval and upon payment of proforma invoice of 50% of total price
method of payment can be arranged individually




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ELEVEN SPORTS CZ • Podhorská 74 B • Jablonec nad Nisou 466 01 • tel.:+420 800 666 111 • e-mail: info@eleven.cz
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