FAQ

What ist the minimum quantity for custom design?

Minimum quantity ia a one piece.

What is the delivery time?

Delivery time is 4 - 6 weeks from approval of graphic design, including the product size and order and advance payment of 50% of the total contract price.

Is it possible to reorder allready existing design?

Yes, it is possible, unless there are other requirements for redesign!
We do not charge any fees for graphic work. Delivery time is the same as for the original order.

How do I find a size that fits well?

You can compare your body measurements with our size tables, or we can send you the trial size kit.

Can I see your products physically before before order?

Yes, you can see them in our showroom. For most of our products we can purchase the trial size kit.

Where do I send graphic data for design?

Materials and logos can be sent to info@eleven.cz or spicakova@eleven.cz

How to make sure that the colors used in my contract are exactly what I want?

We can send you a small print sample for approval of colors.

Where can I get zour pricelist?

Just contact us with your demand and we will send you price proposal.

What are the payment terms?

We require a payment of 50% of the total contract price before the beginning of production. The rest of the price must be paid before shipment of goods and payment on delivery.